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Common Trading Issues & Fixes

Even in the world of decentralized finance, things don’t always go smoothly. On Bitiness, most trading issues are easily resolved — and in this guide, we’ll show you how to fix the most common ones yourself.


❌ 1. Transaction Failed or Reverted

What It Means: Your transaction didn’t go through, and no tokens were swapped.

Common Causes:

  • Low slippage tolerance

  • Insufficient gas fees

  • Outdated wallet or pending approvals

Fix:

  • Increase slippage (try 2%–3%)

  • Check your gas fee settings (select “Medium” or “Fast” in your wallet)

  • Approve the token first if it’s your first time swapping it

  • Make sure you're using the correct network (BNB Chain)


⏳ 2. Pending Transaction Stuck for Too Long

What It Means: Your transaction is submitted but not confirmed.

Common Causes:

  • Network congestion

  • Low gas price

  • Multiple queued transactions

Fix:

  • Open your wallet (MetaMask or Trust Wallet)

  • Find the stuck transaction and click “Speed Up” or “Cancel”

  • If it can’t be canceled, reset your wallet's nonce (MetaMask: Settings → Advanced → Reset Account)


🔁 3. Swap Not Executing at Expected Rate

What It Means: The amount of tokens received differs from your preview.

Common Causes:

  • Slippage too tight

  • High volatility

  • Low liquidity (especially before Bitiness pools are launched)

Fix:

  • Check slippage tolerance and adjust higher if needed

  • Wait for less volatile market conditions

  • Review token price on trusted aggregators like DexTools or CoinMarketCap


🔄 4. "Insufficient Output Amount" Error

What It Means: The amount of tokens received is below the minimum you allowed (based on your slippage).

Fix:

  • Increase your slippage tolerance

  • Try breaking your swap into smaller amounts

  • Refresh the page and re-connect your wallet


⚠️ 5. "Approve Token" Not Working

What It Means: Your wallet isn’t letting Bitiness interact with the token.

Fix:

  • Confirm the approval transaction manually in your wallet

  • Make sure you have enough BNB to cover gas

  • Refresh the dApp and reconnect your wallet

  • Clear browser cache or try a different browser


🔄 6. Tokens Not Showing in Wallet After Swap

What It Means: The swap was successful, but you don’t see the new tokens in your wallet.

Fix:

  • Add the token manually using its contract address

  • Go to BscScan, search for the token, and copy the address

  • Open your wallet → “Import Token” → Paste the address


🧼 General Troubleshooting Tips

  • Always ensure you're on the BNB Smart Chain

  • Keep enough BNB in your wallet for fees

  • Try disconnecting and reconnecting your wallet

  • Use supported wallets (MetaMask, Trust Wallet, or use WalletConnect)

  • Avoid having multiple tabs of Bitiness open


📞 Need Help?

If your issue isn’t listed here, visit our official support channel or community:

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