Contacting Support & Community
Whether you're facing a technical issue, have a question about trading, or just want to connect with other Bitiness users — our support and community channels are always open to help.
🆘 Need Help? Here's Where to Start:
🔹 1. Telegram Community (Live Support & Discussion)
Join our global Telegram group for real-time help and community discussions.
🌍 Official Group: https://t.me/Bitiness
Ask questions, get help, or share suggestions
Active moderators & admin support
⚠️ Admins will never DM you first. Beware of impersonators.
🔹 2. Twitter (X)
Follow us on Twitter for updates, announcements, and quick support:
DM us or tag us in your posts
Stay updated on launches, giveaways, and new features
🔹 3. Email Support (For Official Inquiries)
If you have a partnership proposal, security concern, or technical issue that requires direct attention:
📧 Email: Business@bitiness.com
Subject: [Issue Type] - [Brief Description]
Example: Swap Failure - Transaction stuck on BNB Chain
🔹 4. Knowledge Base / GitBook
Before reaching out, check our GitBook! It covers:
How Bitiness works
Troubleshooting guides
DeFi basics
Safety tips
📘 You’re already here — keep exploring for quick answers!
📢 Want to Get Involved?
💬 Join discussions and provide feedback on new features
🧠 Share ideas for improving Bitiness and DeFi for everyone
✅ Stay Safe Online
Bitiness team will never ask for your seed phrase or private keys
Only use official links from our GitBook or Twitter bio
Verify every domain and wallet interaction
Last updated